Privacy Policy

Introduction

At SweeterMail ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email service platform.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Billing and payment information (processed securely through Stripe for web subscriptions or Apple for iOS subscriptions)
• Domain names and email addresses you configure

Email Data

As an email service provider, we necessarily handle your email messages, including:

• Email content, subject lines, and attachments
• Sender and recipient information
• Email metadata (timestamps, message IDs, headers)

Technical Information

We automatically collect certain technical information:

• IP addresses and device information
• Browser type and version
• Usage patterns and service interactions
• Log data and error reports

How We Use Your Information

We use your information to:

• Provide and maintain our email services
• Process payments and manage your account
• Communicate with you about service updates and support
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

Data Storage and Security

Your data is stored securely using Amazon Web Services (AWS) infrastructure. We implement industry-standard security measures including:

• Encryption in transit and at rest
• Access controls and authentication

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist in our operations (AWS, Stripe, Vercel)
• When required by law or to protect our rights
• In connection with a business transfer or merger

Third-Party Services

We use the following third-party services:

• Stripe: Payment processing for web subscriptions (subject to Stripe's privacy policy)
• Apple: Payment processing for iOS app subscriptions (subject to Apple's privacy policy)
• AWS: Cloud infrastructure and data storage
• Vercel: Application hosting and deployment

Important: When you purchase a subscription through the iOS app, Apple collects and processes your payment information according to their privacy policy. We do not have access to your full payment details for iOS subscriptions.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt out of certain communications

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Email data is retained according to your account settings and applicable retention policies.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: help@sweetermail.com